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USA Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.
Source: Statista
83% Of All Younger Consumers Were Invited To Submit A Review Recently
Of those invited, 80% of clients did leave a review. In general, companies have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To show the significance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
86 Percent Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
Consumers Might Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this statistic. The more detailed other users explain your service or product, the more cash you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
60% Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating statistics reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
If A Business Makes An Effort To Solve Problems Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company
Clients do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out much more reviews to get a better idea of how business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
83 Percent Of Clients Don't Rely On Advertising
The traditional channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust advertisements select to focus on customers' suggestions online.
Source: Statuslabs
88% Of Executives Regard Reputation Risk As A Leading Business Concern
Reputation management stats show a company's reputation does not affect simply the customers. Prospective team members likewise look at ratings and read reviews.
Source: Deloitte