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Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing decisions.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
Clients Could Invest 31% More With A Business That Has Great Reviews
Pay attention to this fact. The more detailed other users describe your product or service, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they realize the huge effect user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Favorable Reviews Motivate 68 Percent Of Customers To Use A Local Business
Considering that the large bulk of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website
Typically, 142 million customers go to Yelp every month. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
95% Of Unhappy Clients Will Return To A Company If A Company Deals With Problems Quickly And Effectively
Clients don't expect you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
83% Of All Younger Shoppers Were Invited To Give A Review Recently
Of those invited, 80% of clients did post a review. Overall, companies have actually asked 66% of all clients to submit a review on their business.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.
Although we now understand why consumer reviews are so effective, most businesses obviously don't.
Source: LsaInsider
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how tempting your marketing is, you still need consumer reviews. There's no other way around it. Customers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Now a days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's buyers are wary and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
Reviews have a massive effect on their decision when customers have to choose a solution provider.
Source: DemandGenReport
52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well
We already discussed the positive and negative reviews and their effect on consumers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Consumers expect to see some negative reviews.
Source: Capterra