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83% Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. Most users who no longer trust advertisements pick to focus on consumers' suggestions online.
Source: Statuslabs
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management stats suggest a business's reputation does not affect just the customers. Prospective team members also look at scores and read reviews.
Source: Deloitte
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an unassailable influence on customers.
They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
89% Of Individuals Want To Read Reviews On Their Smartphones
Be it by means of an app or a mobile web browser, folks choose to read reviews on their smart phones.
Source: Statista
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of client reviews stay without a response. That's too bad, since those businesses are losing clients that way.
Source: Review Trackers
89% Of Clients Read A Businesses Responses To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous impact user scores have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a huge impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
More Than Half Of Customers Aged 25-34 Gave Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
United States Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
Only 6% Of Customers Don't Rely On Customer Reviews At All
According to client review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista