77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously requesting reviews.

Source: Statuslabs

95% Of Dissatisfied Clients Will Go Back To A Business If A Company Deals With Problems Quickly And Efficiently

Clients do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

49% Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Unfavorable Reviews Can Boost Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics reveal the basic popularity of a website can only go so far.

Source: Review Trackers

70 Percent Of Customers Prefer To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same customers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

The Average Review Word Count Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

89% Of Customers Want To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile web browser, folks choose to read reviews on their phones.

Source: Statista

United States Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

89% Of Customers Browse A Companies Feedback To Reviews

Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do wonders in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.

Source: RevLocal

74 Percent Of Regional Companies Have At Least One Google Review

One review is far from enough to enhance your site's SERP ranking.

Taking a look at online ratings statistics, we found out that a company requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews stay without a response. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

Only 6% Of Customers Do Not Rely On Client Reviews At All

According to client review statistics, a whopping 19% of customers constantly rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying decisions.

According to social reviews data, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are likely to rely on a local business.

Source: RevLocal