United States Buyers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

53% Of Americans Consider Item Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

63.6 Percent Of Consumers Check Out Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general popularity of a site can just presume when it concerns trust.

Source: Review Trackers

Customers Reading Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. For that reason, buying choices are made quickly.

Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two thirds of companies have outstanding and good rankings. Only 5% of businesses have a score below three stars.

Source: Brightlocal

74 Percent Of Local Businesses Have At Least 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online scores statistics, we discovered that a business requires to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Only 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to consumer review statistics, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

95% Of Unsatisfied Consumers Will Go Back To A Business If A Company Takes Care Of Issues Rapidly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Shared On Twitter Can Help Increase Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably generally prosper, review sites help make sure of that.

Source: Statuslabs

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers expect to see some negative reviews.

Source: Capterra

89% Of Clients Browse A Companies Feedback To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Google Accounts For 57.5% Of All Reviews Around The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact use them.

Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those exact same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase probability for a product with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center