Customers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

83% Of Customers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust advertisements select to pay attention to clients' suggestions online.

Source: Statuslabs

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a physician or a legal representative.

Young people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an indisputable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp each month. This is as excellent a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how appealing your marketing is, you still need consumer reviews. There is no other way around it. Customers are still happy to hear you out, but they trust other people more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take notice of other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews go on without a reaction. That's regrettable, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

74% Of Regional Companies Have At Least One Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online ratings statistics, we found out that a business requires to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who check out customer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

70 Percent Of Customers Prefer To Find Out About A Business Through Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.

Source: Statuslabs