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95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'very often'.
Source: Trust You
86% Of Consumers Would Consider Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
83% Of Clients Don't Rely On Advertising
The standard channels to reach consumers aren't as prominent as they used to be. Most users who no longer trust ads choose to focus on clients' suggestions online.
Source: Statuslabs
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
15 Percent Of People Don't Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of potential customers will not even consider doing business with a business they can't discover opinions about.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management statistics show a business's reputation does not affect simply the customers. Potential employees likewise take a look at ratings and read reviews.
Source: Deloitte
If They Were Asked, 77% Of Clients Would Probably Post A Review
More than a 35% would do it to advise others about their client encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their choice making process.
Source: Podium
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the large bulk of consumers read reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select a lawyer or a doctor.
Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With men being two times as likely to be influenced than women.
Reviews and rating stats show people value the opinion of peers more than any other content.
Source: Collective Bias
Online Item Reviews About An Item Can Boost Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of consumers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal