91 Percent Of Millennials Depend On Online Reviews As Much As Loved Ones

Online review statistics put clients' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

63.6 Percent Of Customers Visit Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

When it comes to trust, these online review statistics show the basic appeal of a site can only go so far.

Source: Review Trackers

90 Percent Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers well normally flourish, review websites help make sure of that.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to select a doctor or a lawyer.

Younger people (age 18-35) are much more inclined to work with an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters

Just 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to consumer review stats, a whopping 19% of customers always trust online reviews and never ever a buy without reading reviews initially.

Source: Statista

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your customers builds their trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you might anticipate, clients who feel this way are going to spend more cash with a business.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

Reviews Published On Twitter Can Grow Online Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Majority Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Score

This stat is among many that show the value of online scores. Now that news of client fulfillment travels this fast, keeping your consumers delighted is more important than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for companies with a best five star score.

Source: Brightlocal

The Majority Of Individuals Aged 25-34 Gave Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

Half Of All Millennial's "Always" Check Out Online Reviews For Companies

More youthful people understand the value of being informed. User-generated material has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15 percent of potential customers won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US consumers consider reviews as 'very influential'.

To highlight the importance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when clients have to pick a solution provider.

Source: DemandGenReport

70 Percent Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read many more reviews to get an idea of how the business is in fact doing. Don't depend on that statistic alone.

Source: Brightlocal