If They Were Asked, 77% Of Clients Would Certainly Post A Review

More than a 35% would submit a review to educate others about their consumer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they invest at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic popularity of a website can just go so far when it concerns trust.

Source: Review Trackers

73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with scores alone.

Consumer reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Almost a third of customers state composed reviews are the only feature that makes them think the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review data, a massive 19% of consumers always trust online reviews and never ever a purchase without reading reviews first.

Source: Statista

More Than Half Of Shoppers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When consumers need to choose a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

At this present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies actually utilize them.

Although we now understand why customer reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

Google Represents 57.5% Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%

User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two thirds of companies have great and exceptional ratings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Business

This stat is one of numerous that show the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your clients pleased is more important than ever.

57% of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for companies with a perfect five star score.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick an attorney or a physician.

Young people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters