Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also affect our purchasing decisions.

According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Worldwide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Score

This stat is one of lots of that highlight the importance of online scores. Now that news of customer fulfillment travels this fast, keeping your consumers delighted is more important than ever.

57% of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with a best five star rating.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.

Although we now know why customer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

82 Percent Of Consumers Go To Review Websites Because They Want To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Services And Products.

Users come because they have already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

15 Percent Of Clients Don't Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of potential customers will not even consider working with a business they can't find viewpoints about.

Source: Statuslabs

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to buy a new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how positive reviews convert consumers into clients.

Source: Consumer Affairs

A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue

Businesses that treat consumers fairly usually prosper, review sites help ensure of that.

Source: Statuslabs

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an unassailable impact on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

73% Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Consumer reviews make the stats appear more authentic which is what the would-be customers are trying to find. Almost a 3rd of customers say composed reviews are the only feature that makes them believe the sites' reviews are useful and relevant.

Source: Fan and Fuel