A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers honorably usually prosper, review sites help make certain of that.

Source: Statuslabs

30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews

Communicating with your consumers establishes trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

74 Percent Of Local Businesses Have At Least 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Looking at online rankings statistics, we discovered that a company needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

53% Of Customers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews go on without a reply. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly choose one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

83 Percent Of Consumers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust ads pick to pay attention to customers' recommendations online.

Source: Statuslabs

Majority Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of numerous that highlight the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57% of customers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked only for organizations with a best five star score.

Source: Brightlocal

86% Of Customers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them a good experience.

Source: Brightlocal

83% Of All Younger Consumers Were Invited To Submit A Review Recently

Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

If A Business Manages To Solve Problems Quickly And Efficiently, 95% Of Disappointed Consumers Will Go Back To A Company

Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday