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A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients honorably generally flourish, review websites help ensure of that.
Source: Statuslabs
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp every month. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Typically two thirds of businesses have excellent and great ratings. Only 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to customer review statistics, a massive 19% of consumers constantly trust online reviews and never a buy without checking out reviews first.
Source: Statista
89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do a lot of customers check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
USA Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. However, they realize the massive impact user scores have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
67% Of Customers Claim Reviews Are A "Very Important" Factor When Choosing A Service Provider
When customers need to select a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
Favorable Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Since the large bulk of customers check out reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone