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If They Were Asked, 77% Of Clients Would Probably Give A Review
More than a 35% would leave a review to inform others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, people devote more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about very first impressions?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
If A Company Makes An Effort To Fix Problems Rapidly And Efficiently, 95% Of Disappointed Customers Will Return To A Company
Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
83% Of All Young Consumers Were Asked To Post A Review Recently
Of those asked, 80% of customers did post a review. In general, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
98% Of Yelp's Visitors Purchased From A Business They Found On The Website
Generally, 142 million customers go to Yelp every month. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
A Lone Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal
Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Incredible 270 Percent
User review statistics show the purchase probability for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews normally bring the same weight as guidance from family and friends.
Source: Brightlocal
People Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
When consumers have to pick a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses
Considering that the vast bulk of customers check out reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat customers well generally succeed, review websites help make certain of that.
Source: Statuslabs
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a business's reputation doesn't impact simply the consumers. Potential employees also look at scores and take a look at reviews.
Source: Deloitte
72% Of Clients Will Not Take Action Unless They Read Some Reviews
Irrespective of how appealing your marketing is, you still need client reviews. There's no way around it. Clients are still happy to hear you out, but they trust other people more.
Source: My Testimonial Engine
Software Reviews Influence Over 98% Of All Buyers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra