A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat clients well normally succeed, review websites help ensure of that.

Source: Statuslabs

89% Of Consumers Review A Companies Replies To Reviews

Not only do many shoppers check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

67% Of Customers Claim That Reviews Are A "Very Important" Factor When Choosing A Service Provider

Reviews have a huge impact on their decision when customers have to select a solution provider.

Source: DemandGenReport

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated material can do wonders in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent increase.

Source: RevLocal

United States Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers expect to see some unfavorable reviews.

Source: Capterra

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically 2 out of 3 businesses have good and outstanding ratings. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

Only 6% Of Customers Do Not Rely On Client Reviews At All

According to client review statistics, a whopping 19 percent of customers constantly trust online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously asking for reviews.

Source: Statuslabs

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other people, you manage to decide on one that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

95% Of Dissatisfied Customers Will Return To A Company If A Business Takes Care Of Problems Quickly And Effectively

Clients do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

People Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing choices are made rapidly.

Online reviews are undoubtedly persuasive, yet online marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

72% Of Customers Will Not Take Action Before They Read Some Reviews

No matter how appealing your marketing is, you still require client reviews. There's no other way around it. Clients are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

83% Of Customers Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements choose to focus on customers' recommendations online.

Source: Statuslabs