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More Than Half Of Clients Aged 25-34 Gave Reviews
According to Statista, the younger generations are seemingly the more opinionated ones.
Source: Statista
15 Percent Of Customers Don't Trust Businesses Without Having Online Reviews
No trust suggests no interactions. 15 percent of prospective clients will not even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
89% Of Consumers Prefer To Read Reviews On Their Smartphones
Be it through an app or a mobile web browser, most people choose to read reviews on their mobile devices.
Source: Statista
98 Percent Of Yelp's Site Visitors Bought From A Business They Found On The Website
Normally, 142 million customers check out Yelp every month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
The Average Review Word Count Has Actually Become 65% Shorter Since 2010
As of late reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet on twitter.
Source: Review Trackers
Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Considering that the vast majority of customers check out reviews, you'd want yours to be appealing to brand-new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Probably Leave A Review
More than a 35% would do it to advise others about their client encounter and 24% would rather direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their choice making process.
Source: Podium
89% Of Consumers Review A Businesses Replies To Reviews
Not only do a lot of customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
American Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various elements of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA customers.
Source: Statista
Customers Could Spend 31% More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users explain your service or product, the more money you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone