49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of customers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

95% Of Unhappy Consumers Will Go Back To A Business If A Business Deals With Issues Rapidly And Efficiently

Consumers don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Consumers Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

15% Of Buyers Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of prospective clients will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs

74 Percent Of Regional Companies Have At Least 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online rankings stats, we discovered that a business requires to have an average of 40 reviews before people "Award" it with a star.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

90% Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

Software Application Reviews Influence Over 98% Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are much more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters

63.6 Percent Of Customers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review stats show the general popularity of a site can only presume when it concerns trust.

Source: Review Trackers

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still require consumer reviews. There's no skirting around it. Customers are still happy to hear you out, however they trust other people more.

Source: My Testimonial Engine

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now know why consumer reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

The Average Review Length Has Gotten 65% Much Shorter Since 2010

In recent years reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

70% Of Customers Prefer To Discover A Business Via Reviews And Short Articles, Rather Than Ads

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are by far the best method to find the truth about a service or product.

Source: Statuslabs

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your site. According to online review data, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and ranking statistics reveal people value the opinion of peers more than any other content.

Source: Collective Bias

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated content has an unassailable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal