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Software Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Clients Prefer To Read Reviews On Their Mobile Phones
Be it through an app or a mobile web browser, people young and old prefer to read reviews on their phones.
Source: Statista
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website
Normally, 142 million customers visit Yelp every month. This is as great a time as any if you haven't claimed your totally free Yelp business page.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their buying confidence.
Companies utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat consumers fairly usually succeed, review sites help ensure of that.
Source: Statuslabs
77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
89% Of Clients Read A Companies Replies To Reviews
Not only do many clients read the review replies, 30% of them value them highly. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact make use of them.
Although we now understand why customer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
72 Percent Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There's no other way around it. Clients are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a legal representative or a medical professional.
Younger people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
86% Of Customers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them a good experience.
Source: Brightlocal