90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

US Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American consumers.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the huge effect user rankings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

77% Of Customers Would Definitely Give A Review If They Were Asked

More than a 35% would do it to educate others about their client experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise affect our buying preferences.

According to social media reviews statistics, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

70% Of Customers Choose To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best way to discover the truth about a product or service.

Source: Statuslabs

95% Of Disappointed Clients Will Return To A Company If A Company Takes Care Of Problems Quickly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

98% Of Yelp's Browsers Bought From A Business They Found On The Website

Normally, 142 million consumers visit Yelp on a monthly basis. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

Positive Reviews Encourage 68 Percent Of Consumers To Use Local Businesses

Because the large bulk of customers check out reviews, you would want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated material can do miracles in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal