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91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Since They Desire To Purchase A Service Or A Product And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.
Users come because they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews go on without a reaction. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers check out Yelp monthly. If you haven't claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two-thirds of companies have excellent and good ratings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most reliable source of suggestions. Online reviews normally bring the same weight as suggestions from family and friends.
Source: Brightlocal
90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what people say about first impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
30% Of Customers Feel Favorable To A Business Which Answers Online Reviews
Keeping in touch with your clients builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may anticipate, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs
83% Of Clients Do Not Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust advertisements select to focus on clients' recommendations online.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz