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Consumers Could Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this statistic. The more detailed other users explain your product and services, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Generally, 142 million customers go to Yelp each month. If you haven't claimed your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
The Majority Of Individuals Aged 25-34 Posted Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
Just 6% Of Consumers Do Not Trust Customer Reviews At All
According to customer review stats, a whopping 19% of consumers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15 percent of potential clients will not even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a doctor or an attorney.
Young people (age 18-35) are a lot more likely to work with an expert based on online reviews. Only 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
If A Business Deals With Issues Quickly And Efficiently, 95% Of Disappointed Consumers Will Return To A Company
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Reviews Posted On Twitter Can Help Grow Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Sites.
Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
Online Product Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270%
User review stats show the purchase likelihood for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
52% Of Consumers Trust A Product More If It Has Negative Reviews Also
We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. Consumers expect to see some unfavorable reviews.
Source: Capterra
77% Of Customers Would Most Likely Leave A Review If They Were Asked
More than a 35% would do it to educate others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would be willing to post a review to help other individuals with their decision making process.
Source: Podium
Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made quickly.
Online reviews are clearly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
91% Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics position customers' reviews as the most reliable source of suggestions. Online reviews usually carry the same weight as suggestions from family and friends.
Source: Brightlocal
72% Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There is no skirting around it. Customers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine