60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and rating statistics show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually utilize them.

Although we now understand why client reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

73% Of Customers Think Consumer Reviews Are More Vital Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be clients are trying to find. Nearly a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are useful and pertinent.

Source: Fan and Fuel

Online Item Reviews About A Product Can Increase Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new vehicle and there are numerous models which fit your criteria. How do you select the best one for you? Well, you read the reviews.

With the help of other consumers, you manage to select one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

83 Percent Of Consumers Don't Trust Advertising

The standard channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads select to pay attention to consumers' suggestions online.

Source: Statuslabs

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. However, they realize the huge impact user ratings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

89% Of Buyers Prefer To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile browser, clients prefer to read reviews on their mobile phones.

Source: Statista

If A Business Manages To Fix Problems Quickly And Efficiently, 95% Of Unhappy Customers Will Return To A Business

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

67% Of Consumers Say Reviews Are A "Very Important" Factor When Picking A Solution Provider

Reviews have a massive effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz