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The Average Review Length Has Become 65% Much Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'really often'.
Source: Trust You
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be affected than ladies.
Reviews and rating stats show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review stats position consumers' reviews as the most reliable source of suggestions. Online reviews normally bring the very same weight as guidance from friends and family.
Source: Brightlocal
70 Percent Of Customers Prefer To Learn About A Business Through Short Articles And Reviews, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a product or service.
Source: Statuslabs
98% Of Yelp's Visitors Bought From A Business They Found On The Website
Typically, 142 million customers check out Yelp on a monthly basis. If you haven't declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
77% Of Consumers Would Undoubtedly Give A Review If They Were Asked
More than a 35% would post a review to inform others about their client encounter and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to give a review to assist other people with their decision making process.
Source: Podium
53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews go on without a reaction. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
90% Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that companies ought to be continuously requesting reviews.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American consumers.
Source: Statista
US Shoppers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
They focus on different aspects of the shopping experience when people read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.
Source: Statista
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the value of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those same customers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
Since They Want To Acquire A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Go To Review Websites.
Review sites are locations that customers go to get the truth about a product, business or service . Since they have already formed a buying decision, users come. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal