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Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
83% Of All Younger Customers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did leave a review. In general, companies have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Generally 2 out of 3 businesses have excellent and awesome ratings. Only 5% of companies have a rating below 3 stars.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select a lawyer or a doctor.
Young people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics suggest a company's reputation doesn't impact just the clients. Prospective team members likewise take a look at scores and take a look at reviews.
Source: Deloitte
United States Buyers View "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
83% Of Customers Don't Trust Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads choose to focus on consumers' suggestions online.
Source: Statuslabs
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Corresponding with your customers builds their trust. Even something like reacting to their comments and reviews can make them feel valued.
As you may expect, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.
Reviews and ranking stats reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Customers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, buying decisions are made quickly.
Online reviews are certainly convincing, yet marketers have not always come to value the power of them.
Source: Martech Zone
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US consumers consider reviews as 'very influential'.
To show the importance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same customers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
More Than Half Of Customers Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are reportedly the more opinionated ones.
Source: Statista