Software Application Reviews Impact Over 98% Of All Buyers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

72 Percent Of Customers Won't Take Action Unless They Read Some Reviews

Regardless of how captivating your marketing is, you still need client reviews. There's no way around it. Clients are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews stay without a reaction. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation does not impact simply the clients. Potential team members likewise look at ratings and take a look at reviews.

Source: Deloitte

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now understand why consumer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

Many Popular Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Just 6% Of Consumers Don't Rely On Customer Reviews At All

According to customer review stats, a massive 19 percent of consumers constantly rely on online reviews and never a buy without checking out reviews initially.

Source: Statista

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Staying connected with your clients builds their trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are more willing to spend more cash with a company.

Source: Statuslabs

89% Of Consumers Review A Companies Replies To Reviews

Not only do a lot of customers check out the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Online Item Reviews About A Product Can Raise Its Conversion Rate By A Staggering 270%

User review stats reveal the purchase likelihood for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

95% Of Unhappy Consumers Will Return To A Business If A Company Deals With Problems Quickly And Efficiently

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how great your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Since They Want To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.

Review sites are locations that people go to get the truth about a business, product or service . Due to the fact that they have already formed a buying decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat clients well typically succeed, review websites help ensure of that.

Source: Statuslabs