77% Of Users Don't Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

Customers Could Invest 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The more detailed other users explain your product and services, the more money you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

89% Of Customers Review A Businesses Replies To Reviews

Not only do the majority of consumers check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall 2 out of 3 companies have outstanding and great scores. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Worldwide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

72% Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how attractive your marketing is, you still need customer reviews. There is no skirting around it. Customers are still going to hear you out, however they rely on other people more.

Source: My Testimonial Engine

15% Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust indicates no interactions. 15% of potential consumers won't even think about working with a company they can't find viewpoints about.

Source: Statuslabs

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

74% Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from enough to improve your site's SERP ranking.

Taking a look at online ratings stats, we learnt that a company needs to have a minimum of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of Customers Don't Rely On Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads pick to take note of clients' suggestions online.

Source: Statuslabs

A Lot Of Popular Products Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating statistics, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

If They Were Asked, 77% Of Consumers Would Most Likely Submit A Review

More than a 35% would do it to inform others about their customer encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other people with their decision making process.

Source: Podium

Majority Of Customers Will Not Utilize An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of many that show the significance of online scores. Now that news of client complete satisfaction travels this quick, keeping your consumers delighted is more important than ever.

57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for organizations with an ideal five star rating.

Source: Brightlocal

89% Of Clients Prefer To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile browser, people young and old choose to read reviews on their cell phones.

Source: Statista