53 Percent Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Staying connected with your customers develops trust. Even something easy like responding to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social reviews data, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics expose that four out of five users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

More Than Half Of Clients Aged 25-34 Submitted Reviews

According to Statista, the younger generations are evidently the more vocal ones.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

Only 6% Of Customers Do Not Trust Client Reviews At All

According to consumer review data, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Consumers Could Spend 31% More With A Business That Has Terrific Reviews

Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

Google Represents 57.5 Percent Of All Reviews All Over The World

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read customer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If A Company Deals With Issues Quickly And Efficiently, 95% Of Disappointed Customers Will Return To A Business

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there's absolutely nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall 2 out of 3 businesses have excellent and great scores. Only 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

70% Of Customers Prefer To Learn About A Business By Means Of Short Articles And Reviews, Instead Of Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust ads pick to pay attention to consumers' recommendations online.

Source: Statuslabs

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo