More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%

One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

73% Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Practically a 3rd of customers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and relevant.

Source: Fan and Fuel

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation does not affect just the customers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

70% Of Consumers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out a lot more reviews to get a clear view of how business is actually doing. Do not depend on that statistic alone.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use An Organisation

This stat is among lots of that show the significance of online rankings. Now that news of client fulfillment travels this fast, keeping your customers delighted is more important than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for services with a best five star rating.

Source: Brightlocal

89% Of Individuals Prefer To Read Reviews On Their Cell Phones

Be it via an app or a mobile browser, folks prefer to read reviews on their mobile devices.

Source: Statista

67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when consumers have to select a solution provider.

Source: DemandGenReport

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to client review statistics, a massive 19 percent of consumers constantly rely on online reviews and never ever a buy without reading reviews initially.

Source: Statista

Consumers Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The better other users explain your services or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need client reviews. There is no way around it. Clients are still ready to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

83% Of All Young People Were Invited To Leave A Review Recently

Of those invited, 80% of customers did give a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Communicating with your clients builds their trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may anticipate, clients who feel this way are happy to invest more cash with a company.

Source: Statuslabs

60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a doctor or an attorney.

Younger people (age 18-35) are a lot more inclined to employ a professional based upon online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters