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Google Accounts For 57.5 Percent Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Consumers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Pay attention to this statistic. The better other users describe your product or service, the more cash you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
89% Of Customers Browse A Companies Replies To Reviews
Not only do many consumers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
74 Percent Of Local Companies Have At Least One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online rankings data, we found out that a business needs to have a minimum of 40 reviews before users "Award" it with a star.
Source: Brightlocal
83% Of All Young Customers Were Asked To Give A Review Recently
Of those invited, 80% of clients did leave a review. In general, companies have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
98% Of Yelp's Browsers Purchased From A Business They Found On The Website
Usually, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users focus on other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.
Source: Statista
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management statistics suggest a business's reputation does not impact simply the consumers. Prospective team members also take a look at ratings and take a look at reviews.
Source: Deloitte
Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really make use of them.
Although we now understand why client reviews are so effective, most businesses apparently do not.
Source: LsaInsider
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select an attorney or a medical professional.
Young people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews
Corresponding with your clients creates trust. Even something easy like responding to their remarks and reviews can make them feel valued.
As you might expect, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how great your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses should to be constantly asking for reviews.
Source: Statuslabs
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear individuals aren't pleased with scores alone.
Client reviews make the statistics appear more genuine which is what the prospective customers are looking for. Nearly a third of customers state written reviews are the only function that makes them think the websites' reviews are helpful and appropriate.
Source: Fan and Fuel