71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a lawyer or a medical professional.

Young people (age 18-35) are much more likely to work with a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made rapidly.

Online reviews are undoubtedly persuasive, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

95% Of Unhappy Customers Will Return To A Business If A Company Manages To Fix Problems Rapidly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

The Average Review Word Count Has Become 65% Much Shorter Since 2010

Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take note of other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista

Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

74% Of Local Businesses Have At Least One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online ratings stats, we found out that a business needs to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%

User review statistics show the purchase probability for a product with 5 reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics put clients' reviews as the most credible source of suggestions. Online reviews typically bring the very same weight as advice from friends and family.

Source: Brightlocal

98% Of Yelp's Site Visitors Bought From A Business They Found On The Website

Normally, 142 million customers check out Yelp monthly. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated material has an indisputable impact on consumers.

If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Clients Could Spend 31 Percent More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users describe your services or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new vehicle and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read reviews.

With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

90% Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally 2 out of 3 businesses have great and exceptional scores. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal