91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review stats place customers' reviews as the most credible source of recommendations. Online reviews typically carry the exact same weight as suggestions from loved ones.

Source: Brightlocal

The Majority Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

83 Percent Of Consumers Don't Rely On Advertising

The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements pick to take note of clients' recommendations online.

Source: Statuslabs

74% Of Local Businesses Have At Least 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores stats, we learnt that a company requires to have a minimum of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

USA Buyers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

Clients Could Spend 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The better other users describe your product and services, the more money you can charge and consumer review statistics show us exactly how much more.

Source: Martech Zone

Most Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Overall two-thirds of companies have excellent and awesome ratings. Just 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone

83% Of All Young Shoppers Were Asked To Give A Review Recently

Of those asked, 80% of consumers did post a review. In general, companies have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and ranking statistics reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

If A Company Makes An Effort To Resolve Problems Quickly And Effectively, 95% Of Unhappy Clients Will Go Back To A Company

Clients do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation doesn't affect simply the consumers. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte

89% Of Clients Browse A Businesses Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal