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70 Percent Of Consumers Choose To Learn About A Business By Means Of Reviews And Articles, Rather Than Ads
Ads are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best way to find the truth about a service or product.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing customers see. Still, users focus on other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.
Source: Statista
The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010
At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
The Majority Of Clients Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All
According to customer review stats, a massive 19% of consumers always trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista
If They Were Asked, 77% Of Customers Would Definitely Post A Review
More than a 35% would submit a review to inform others about their consumer experience and 24% would rather direct their review to the business itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
Over Half Of Consumers Will Not Utilize A Service If It Has Less Than A 4 Star Rating
This stat is one of numerous that show the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your clients delighted is more important than ever.
57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.
11% looked only for businesses with an ideal five star rating.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
No matter how attractive your marketing is, you still need consumer reviews. There's no way around it. Customers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of consumers, who focus on the number of reviews is presently at 46%.
Source: Brightlocal
Because They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Consumers Check Out Review Sites.
Review websites are locations that customers go to get the facts about a business, services or product . Since they have currently formed a buying decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal