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67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous impact on their decision when customers have to choose a solution provider.
Source: DemandGenReport
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people spend more than five times as long on a site when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a brand-new automobile and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you quickly pick one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
One-half Of All Millennial's "Always" Read Online Reviews For Companies
More youthful individuals know the worth of being informed. User-generated material has an unassailable impact on customers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
83% Of All Young Clients Were Invited To Submit A Review Recently
Of those invited, 80% of clients did give a review. Overall, companies have asked 66% of all clients to give a review on their company.
Source: Brightlocal
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of client reviews go on without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Generally, 142 million consumers check out Yelp each month. This is as great a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of clients, who take note of the number of reviews is presently at 46 percent.
Source: Brightlocal
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a average or unfavorable one.
Source: Brightlocal
15% Of Customers Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of potential customers won't even think about doing business with a business they can't discover opinions about.
Source: Statuslabs
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center