91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

89% Of Consumers Choose To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, everyday people prefer to read reviews on their smart phones.

Source: Statista

The Majority Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really utilize them.

Although we now know why customer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

95% Of Unhappy Clients Will Return To A Company If A Business Takes Care Of Issues Quickly And Effectively

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Posted On Twitter Can Help Improve Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

US Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.

Source: Statista

Many Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower ranking really helps your overall score.

According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Generally, 142 million customers go to Yelp each month. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

72% Of Consumers Will Not Take Action Before They Read Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There is no other way around it. Clients are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

74 Percent Of Regional Businesses Have At Least One Google Review

A single review is far from adequate to improve your site's SERP ranking.

Looking at online scores statistics, we learnt that a business needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs