60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

73 Percent Of Customers Believe Customer Reviews Are More Important Than Star And Number Ratings

Online review data make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Practically a third of customers say written reviews are the only function that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

Customers Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made quickly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Clients Could Invest 31 Percent More With A Business That Has Terrific Reviews

Focus on this fact. The more detailed other users describe your service or product, the more money you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.

Organizations use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When clients have to select a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% increase.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our buying preferences.

According to social reviews statistics, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.

Source: RevLocal

61% Of Local Businesses Have An Average Score Of 4 To 5 Stars

Typically 2 out of 3 companies have exceptional and good rankings. Just 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star rating is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a lawyer or a medical professional.

Younger people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider working with a legal representative without any.

Source: Thomson Reuters

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Reviews Shared On Twitter Can Improve Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

When Buying Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Element

Statistics reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Over Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Rating

This stat is one of many that illustrate the significance of online ratings. Now that news of client complete satisfaction travels this quick, keeping your clients happy is more crucial than ever.

57% of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a best five star rating.

Source: Brightlocal