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60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating stats show individuals value the opinion of peers more than any other material.
Source: Collective Bias
63.6 Percent Of Customers Go To Google To Look For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the basic popularity of a site can just go so far.
Source: Review Trackers
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews remain without a response. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the significant review platforms are complimentary, a remarkably low number of businesses actually make use of them.
Although we now know why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Service Provider
When clients have to choose a service provider, reviews have a huge influence on their decision.
Source: DemandGenReport
77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers visit Yelp each month. If you haven't declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Buyers Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, purchasing choices are made rapidly.
Online reviews are obviously convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our purchasing preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to trust a local business.
Source: RevLocal
Reviews Posted On Twitter Can Help Improve Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who focus on the number of reviews is presently at 46 percent.
Source: Brightlocal
70 Percent Of Consumers Prefer To Discover A Business Through Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs