The Majority Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are plainly the more opinionated ones.

Source: Statista

If They Were Asked, 77% Of Clients Would Leave A Review

More than a 35% would leave a review to inform others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to post a review to assist other people with their decision making process.

Source: Podium

If A Business Manages To Resolve Problems Quickly And Effectively, 95% Of Unhappy Clients Will Return To A Company

Consumers do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Software Application Reviews Influence Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

70 Percent Of Customers Choose To Learn About A Business Via Reviews And Articles, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

15 Percent Of Buyers Don't Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential consumers will not even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies should to be constantly asking for reviews.

Source: Statuslabs

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews stay without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

61 Percent Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have outstanding and great ratings. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal

89% Of Consumers Read A Businesses Responses To Reviews

Not only do the majority of shoppers check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

83% Of All Younger Shoppers Were Invited To Give A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have asked 66% of all clients to submit a review on their business.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. However, they understand the massive impact user scores have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc