98% Of Yelp's Visitors Bought From A Business They Found On The Site

Normally, 142 million customers go to Yelp every month. If you have not declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics show a company's reputation does not affect simply the clients. Potential employees also look at rankings and read reviews.

Source: Deloitte

A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers well normally succeed, review websites help ensure of that.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

15% Of Consumers Do Not Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential clients won't even think about working with a company they can't discover opinions about.

Source: Statuslabs

95% Of Unhappy Consumers Will Return To A Business If A Business Takes Care Of Problems Quickly And Efficiently

Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83 Percent Of Customers Do Not Rely On Advertising

The traditional channels to reach clients aren't as prominent as they utilized to be. Many users who no longer trust advertisements pick to pay attention to clients' suggestions online.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you manage to decide on a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

No matter how captivating your marketing is, you still need consumer reviews. There's no other way around it. Customers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Reviews Published On Twitter Can Help Boost Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers

24% of US shoppers consider reviews as 'very influential'.

To highlight the importance of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same clients are also willing to accept slower shipping times for such items.

Source: Turntonetworks

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a medical professional.

Younger people (age 18-35) are even more likely to employ an expert based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Google Represents 57.5% Of All Reviews Across The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise affect our purchasing decisions.

According to social reviews data, Facebook impacts over half of users' purchase decisions.

Facebook reviews stats reveal that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal