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30% Of Consumers Feel Positive About A Company Which Answers Online Reviews
Communicating with your clients creates trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you may expect, customers who feel this way are happy to invest more cash with a business.
Source: Statuslabs
More Than Half Of Clients Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the general appeal of a site can only go so far.
Source: Review Trackers
The Average Review Word Count Has Become 65% Shorter Since 2010
At the present time reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not just because of the money they invest at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those invited, 80% of consumers did post a review. In general, businesses have asked 66% of all customers to leave a review on their company.
Source: Brightlocal
Software Application Reviews Impact Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Site
Generally, 142 million customers check out Yelp each month. This is as excellent a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Customer reviews make the statistics appear more authentic which is what the prospective consumers are trying to find. Almost a third of customers state written reviews are the only function that makes them think the websites' reviews are relevant and useful.
Source: Fan and Fuel
Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our buying preferences.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for an item with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of US Clients
24% of US buyers consider reviews as 'very influential'.
To highlight the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those very same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
The Majority Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.
Source: Martech Zone