72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Regardless of how tempting your marketing is, you still need customer reviews. There's no other way around it. Customers are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Business

Clients don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Reviews Published On Twitter Can Help Improve Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.

Source: Martech Zone

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies actually utilize them.

Although we now understand why customer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful individuals know the value of being informed. User-generated content has an indisputable impact on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

15% Of People Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15% of possible customers will not even think about doing business with a company they can't discover opinions about.

Source: Statuslabs

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

77% Of Clients Would Leave A Review If They Were Asked

More than a 35% would do it to inform others about their consumer experience and 24% would likely direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are generally advertisements.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz