54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA consumers.

Source: Statista

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

89% Of Shoppers Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile browser, consumers prefer to read reviews on their mobile phones.

Source: Statista

Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews statistics, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are likely to trust a local business.

Source: RevLocal

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation doesn't impact just the customers. Prospective employees likewise look at ratings and take a look at reviews.

Source: Deloitte

If A Company Takes Care Of Issues Rapidly And Effectively, 95% Of Unsatisfied Customers Will Return To A Company

Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to resolve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Due To The Fact That They Desire To Buy A Product Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.

Review sites are places that customers go to get the facts about a business, product or service . Users come because they have currently formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat clients honorably typically prosper, review sites help make certain of that.

Source: Statuslabs

30% Of Clients Feel Positive About A Business Which Responds To Online Reviews

Communicating with your clients develops trust. Even something like responding to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the enormous impact user rankings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Positive Reviews Motivate 68% Of Customers To Choose A Local Business

Given that the large bulk of customers check out reviews, you would want yours to be appealing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

American Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.

Source: Statista