30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your clients establishes trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are going to invest more money with a company.

Source: Statuslabs

90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people say about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably generally flourish, review sites help make sure of that.

Source: Statuslabs

Over Half Of Customers Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The more detailed other users explain your product and services, the more money you can charge and customer review statistics show us exactly how much more.

Source: Martech Zone

Many Local Companies Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a average or unfavorable one.

Source: Brightlocal

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses really use them.

Although we now know why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Reviews Shared On Twitter Can Boost Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews go on without a reply. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

89% Of Clients Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, people choose to read reviews on their cell phones.

Source: Statista

83% Of All Younger Buyers Were Invited To Leave A Review Recently

Of those invited, 80% of clients did give a review. In general, businesses have asked 66% of all clients to post a review on their business.

Source: Brightlocal

If A Company Manages To Solve Issues Quickly And Efficiently, 95% Of Dissatisfied Clients Will Go Back To A Company

Consumers do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management stats indicate a company's reputation doesn't affect just the customers. Potential team members likewise take a look at scores and read reviews.

Source: Deloitte

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista