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Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made quickly.
Online reviews are certainly convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
More Than Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are plainly the more opinionated ones.
Source: Statista
Negative Reviews Can Improve Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people spend more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star rating is the first thing customers see. Still, users take note of other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.
Source: Statista
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
53% Of Customers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of customer reviews remain without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in regards to conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44% boost.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new car and there are several models which fit your criteria. How do you select the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to choose a model that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still require consumer reviews. There's no way around it. Consumers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Post A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get an idea of how business is in fact doing. Don't depend on that fact alone.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Just 6% Of Customers Do Not Trust Client Reviews At All
According to client review statistics, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista