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67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When clients need to pick a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
Just 6% Of Customers Don't Trust Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews initially.
Source: Statista
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats suggest a business's reputation does not impact just the customers. Potential employees also take a look at ratings and take a look at reviews.
Source: Deloitte
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews World Wide
Google is in the lead here, followed by Facebook as a remote second.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star ranking is the first thing customers see. Still, users take note of other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
Reviews Shared On Twitter Can Help Increase Revenues By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews
Communicating with your clients builds their trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are going to spend more money with a business.
Source: Statuslabs
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% boost.
Source: RevLocal
61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Typically two thirds of businesses have excellent and exceptional scores. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Focus on this fact. The more detailed other users explain your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Posts, Rather Than Ads
Advertisements are all well and good, however it's worth attempting a different approach too. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site
Usually, 142 million customers visit Yelp on a monthly basis. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is actually doing. Don't depend on that figure alone.
Source: Brightlocal