If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Use A Business

This stat is one of numerous that illustrate the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers pleased is more important than ever.

57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with a best five star rating.

Source: Brightlocal

89% Of Individuals Prefer To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, individuals choose to read reviews on their phones.

Source: Statista

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need client reviews. There is no way around it. Clients are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

83 Percent Of Consumers Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. Most users who no longer trust ads choose to pay attention to consumers' recommendations online.

Source: Statuslabs

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable impact on consumers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how excellent your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs

USA Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US customers.

Source: Statista

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Generally two thirds of businesses have great and exceptional scores. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star score is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

Favorable Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Because the huge bulk of consumers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Dissatisfied Customers Will Go Back To A Business

Clients do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

74% Of Regional Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores statistics, we discovered that a company requires to have approximately 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our buying preferences.

According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics expose that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal