73 Percent Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more authentic which is what the prospective clients are searching for. Nearly a third of customers say composed reviews are the only function that makes them believe the websites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of companies really use them.

Although we now know why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Software Reviews Impact Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those very same customers are also going to accept slower shipping times for such items.

Source: Turntonetworks

Google Represents 57.5% Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a remote second.

These are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review stats show the purchase possibility for an item with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

72% Of Consumers Will Not Take Action Unless They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still require client reviews. There is no skirting around it. Customers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Corresponding with your customers builds their trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are happy to invest more cash with a business.

Source: Statuslabs

The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

At the present time reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Company

This stat is one of lots of that illustrate the significance of online scores. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more vital than ever.

57 percent of customers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

11% looked only for services with a best five star score.

Source: Brightlocal

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out much more reviews to get a clear view of how the business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have an enormous impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

90 Percent Of Consumers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

77% Of Consumers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would leave a review to notify others about their customer encounter and 24% would probably direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing consumers see. Still, users focus on other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista