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77% Of Clients Would Likely Submit A Review If They Were Asked
More than a 35% would do it to advise others about their consumer experience and 24% would certainly direct their review to the company itself.
Over a 26% would want to post a review to assist other individuals with their choice making process.
Source: Podium
67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider
When customers need to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There's no skirting around it. Customers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
15 Percent Of Consumers Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of potential customers won't even think about doing business with a business they can't find opinions about.
Source: Statuslabs
More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent
One negative review suffices for 35% of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Google Accounts For 57.5% Of All Reviews World-wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses in fact use them.
Although we now know why customer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
Majority Of Customers Will Not Use A Service If It Has Less Than A 4 Star Ranking
This stat is one of many that show the significance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your customers happy is more vital than ever.
57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked only for companies with a best five star ranking.
Source: Brightlocal
USA Shoppers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
They focus on various aspects of the shopping experience when individuals check out reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista