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Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
15 Percent Of Clients Do Not Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of potential consumers will not even consider working with a business they can't find opinions about.
Source: Statuslabs
Clients Might Invest 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review stats show us precisely just how much more.
Source: Martech Zone
83% Of Consumers Do Not Rely On Advertising
The traditional channels to reach consumers aren't as prominent as they used to be. The majority of users who no longer trust advertisements select to take notice of customers' suggestions online.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
77% Of Clients Would Undoubtedly Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their choice making process.
Source: Podium
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.
Obviously, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US consumers consider reviews as 'incredibly influential'.
To show the value of online reviews and rankings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from enough to enhance your website's SERP ranking.
Looking at online rankings statistics, we learnt that a company requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
89% Of Clients Review A Businesses Replies To Reviews
Not only do most shoppers read the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management statistics show a company's reputation doesn't affect simply the clients. Potential employees likewise take a look at rankings and read reviews.
Source: Deloitte