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60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and rating statistics reveal people value the opinion of peers more than any other content.
Source: Collective Bias
53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of client reviews stay without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews
Communicating with your clients establishes trust. Even something like responding to their reviews and remarks can make them feel valued.
As you might expect, customers who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Usually, 142 million customers visit Yelp monthly. If you have not claimed your free Yelp business page, this is as good a time as any.
Source: RevLocal
Clients Might Invest 31 Percent More With A Business That Has Terrific Reviews
Take notice of this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats reveal to us precisely how much more.
Source: Martech Zone
70% Of Consumers Choose To Find Out About A Business Through Posts And Reviews, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
Since They Want To Purchase A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.
Review sites are locations that customers go to get the facts about a business, service or item . Users come because they have actually already formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270%
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically two-thirds of companies have outstanding and great scores. Only 5% of businesses have a rating listed below three stars.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Across The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista