73% Of Consumers Think Client Reviews Are More Important Than Star And Number Scores

Online review stats make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Nearly a 3rd of consumers say written reviews are the only feature that makes them think the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

USA Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista

70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is really doing. Don't depend on that fact alone.

Source: Brightlocal

90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Use A Business

This stat is one of lots of that show the importance of online ratings. Now that news of customer fulfillment travels this fast, keeping your consumers pleased is more important than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11% looked just for companies with a best five star score.

Source: Brightlocal

15 Percent Of People Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of prospective consumers will not even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

Only 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies in fact make use of them.

Although we now know why customer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user ratings have on their business. Unfavorable consumer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

89% Of Customers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile internet browser, everyday people prefer to read reviews on their phones.

Source: Statista

83% Of All Younger Clients Were Asked To Give A Review Recently

Of those asked, 80% of clients did leave a review. Overall, businesses have asked 66% of all clients to give a review on their company.

Source: Brightlocal