Customers Might Spend 31 Percent More With A Business That Has Great Reviews

Take note of this statistic. The better other users describe your service or product, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated material has an unassailable impact on consumers.

They will understand what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select a doctor or a legal representative.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US consumers consider reviews as 'extremely influential'.

To show the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for a product with reviews and those exact same customers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews remain without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

The Average Review Length Has Gotten 65% Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business

Given that the huge majority of customers check out reviews, you'd want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something easy like reacting to their reviews and comments can make them feel appreciated.

As you might anticipate, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out many more reviews to get an idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

82 Percent Of Customers Check Out Review Websites Due To The Fact That They Wish To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Products And Services.

Review sites are locations that customers go to get the truth about a business, services or product . Users come because they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. People expect to see some negative reviews.

Source: Capterra

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

83% Of All Young People Were Asked To Post A Review Recently

Of those invited, 80% of consumers did post a review. Overall, businesses have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

60% Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and score statistics reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

89% Of Customers Review A Companies Responses To Reviews

Not only do most shoppers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal